SHIPPING INFORMATION

We currently deliver to the UK and Europe. All prices quoted on the website will be in GBP.
When your order has been shipped, we will send you a dispatch e-mail containing your tracking number as well as an estimate delivery time. A signature will be required upon delivery of your order.

All of our delivery estimates are estimates and once the courier has collected the item, we cannot guarantee any delivery date. Please note that in certain areas of the UK and Europe, only a limited range of delivery services are available. We will endeavor to dispatch your order as quickly as possible but we cannot be held responsible for delays as a result of remote delivery locations or weather conditions.

The costs are:

UK:
Express (1-3 days) – £15
Standard (3-5 days) – £10

Europe:
Express (1-3 days) –  €28
Standard (3-5 days) – €20

If you have any questions as to delivering to your country, please get in touch customercare@danieladamico.com.

We are not liable for any customs or duty taxes which may be incurred. If ordering from outside the UK, additional charges may be added on receipt of delivery over which we have no control and for which we are not liable.

We will not be liable for a lost or missing order that has been signed for in a building, for example an office/ apartment address that has been provided for delivery.

When placing your order please ensure that all the details concerning the billing and shipping details are correct, as we are unable to redirect packages once the courier has processed an order.

 

RETURNS POLICY

We aim to provide you with full satisfaction in regards to your experience with our website and services. If for whatever reason you are unsatisfied with your order, you can return your order for a refund or an exchange provided the returns are shipped back to our warehouse within 7 working days from the day after the package was delivered to you. If you are based within the EU, you have the right to cancel your order as stated by the Distance Selling Regulations, provided you give us written notice (via e-mail) of your cancellation within 7 days from the day after you receive your order.

 

TERMS AND CONDITIONS OF REFUNDS

The right of returning an item will only be accepted once the following conditions have been fulfilled:
Please correctly fill in the Return Form and send it with the package to the Vendor within 7 working days from the date after which you received the item, Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.

For any questions or advice please call our returns representative on +44 (0) 1462 632358.

To ensure that you are eligible for a full refund please ensure the following;

  1. The item(s) must be unworn, unwashed, and unused;
    The item(s) must be returned to us in the original condition in which it was received, including complete with garment tags still intact and where provided, dust bags etc; Items that have been returned without the tag or seal will not be accepted.
  2. The item(s) must be returned in the original packaging they were sent in to ensure that the products are received undamaged. Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

You may return your items to us using your own shipper if you wish. If you do, we recommend that you insure the return shipment as you are under a duty to take reasonable care of the items and will be liable for damage to them until we receive them at our warehouse. In case of dispute, we also recommend you retain proof of receipt when sending. We cannot be responsible for any loss or damage made to any items during transit of any item(s) you have chosen to send 
to us independently. You should address your return to:

Daniela D’Amico, Studio 31, Millard Way, Hitchin, Hertfordshire, SG4 0QE.

If we receive the products, and find that the criteria as detailed above, have not been met, we shall notify you by e-mail. In such a case, you may have the choice to have the products delivered to you at your expense. If you refuse to accept the return delivery, we reserve the right to retain the products and the amount paid for the original order.

 

REFUND TIMES AND PROCEDURES

Once we have received the returned products and checked that the conditional criteria has been met, you will be sent an e-mail acknowledging that the returned products have been received and accepted. The refund procedure will start within 30 days of you informing us of the your decision to return your purchased products and once we have confirmed that the return has been carried out in compliance with the above-stated criteria. Your refund will be processed in whatever form of payment you used to originally purchase the items and in the same currency.

These Terms, and any Contract between us, are only in the English language.

While we make every effort to ensure that the photographs displayed on our site are faithful reproductions of the original products, as each piece is hand made in London variations may occur due to the technical and colour resolution characteristics of the handmade and technical nature of the fabrics. Daniela D’Amico shall not be liable therefore for the eventual inadequacy of the on screen representations of Daniela D’Amico products displayed on the Site owing to the above-mentioned technical and production issues.

 

SECURE PAYMENT

Payment can be made by Visa, MasterCard, American Express, Visa Debit, Visa Delta, Electron and JCB cards, and any other methods which may be clearly advertised on the Site. Payment will be debited and cleared from your account upon dispatch of your order by www.danieladamico.com You will confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to www.danieladamico.com, we will not be liable for any delay or non-delivery. Please contact your bank to check that the refund payment has reached your account.

We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

 

COOKIES

Cookies are small text files which are downloaded to your computer or mobile device by your browser when you visit a website. These files are then sent back to the website every time you return so that your user personal settings can be recognised. Cookies help to improve your website browsing experience, as well as to provide information to the owners of the website, usually for customisation, statistics or advertising purposes.

Which Type of Cookies Are Used On This Site?

Technical/Browsing Cookies – These enable our website to function correctly and to allow you to view it correctly on your screen.
Functional Cookies – These cookies enable the website to recognise you (if you allow them to by clicking the request “remember me”, whenever you access the website so that you do not have to continually type in your login details. They will enable to carry on shopping with the same items in your cart if you have not removed them from your previous browsing session. This type of cookie is not essential to the website function but it does improve the browsing experience.
Analytical Cookies – These cookies are used to carry out statistical analysis of how users use our website through computers and mobile devices.

The results are processed in an anonymous way and for statistical purposes only

Disabling Cookies 
- If you wish to prevent automatic acceptance of cookies or to delete cookies please refer to the following links depending on your browser: 
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PRIVACY

Welcome to www.danieladamico.com (“the website”).

This Privacy Policy is relevant to and applies when you visit the website and browse the website without purchasing any products, when you register with the website and when you purchase products from the website.

By using this website, you agree to and accept this Privacy Policy. If you do not agree with it, please do not use this website.
Your personal Data will be processed to provide the services you have subscribed to or, reserved for registered users, to facilitate your navigation of and shopping from the website and to keep you informed of Daniela D’Amico news updates and offers.

Due to information being taken, we recommend that anyone under the age of 13 using this site, inform a parent or guardian if ordering online.
We reserve the right to modify this Privacy Policy Terms and Conditions at any time and therefore recommend that you check and read this page regularly.

COPYRIGHT: Unless otherwise noted, I, Daniela D’Amico, edit and write all content on DanielaDamico.com & DanielaDamico.com/Blog, and all opinions are my own.

SPONSORSHIPS: Sponsored content and any items that were provided by a brand or company are disclosed in writing within the subject post. Please note that I only promote brands and products that reflect me as a person and my style on my blog page.

AFFILIATE PROGRAMS: DanielaDamico.com/blog is connected with affiliate advertising programs. If you purchase any item through certain links on the blog page only or any related social media platforms (including Twitter, Instagram or Facebook), I may make a small commission from that particular purchase. I will only state my own personal, honest opinion.

Please do not take any of my opinions as facts; use your own, personal judgement before making any purchases based on features on this blog. Please consult qualified professionals in regards to any concerns, such as post-partum, breastfeeding, babies, toddles, skincare, etc. I assume no liability or legal responsibility for any of the opinions stated on this site.

PRIVACY: I do not share your personal information with third parties other than the site’s sponsors, nor do I store information I collect about your visit to this blog for use other than to analyse site performance through the use of cookies, which give me information on site page views, through google analytics and google Adsense and which you can turn off at any time by modifying your Internet browser’s settings.

This disclaimer and the content therein is subject to change without notice.

If you have any questions please contact info@danieladamico.com.

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